100% Satisfaction Guarantee
Backed By: Full Refund
If for any reason you are unsatisfied with our service within the money back guarantee period, simply notify us and your contract fees will be reversed. No advanced notification required, no paperwork, no red tape, no catches whatsoever.
A 45 Day Money Back Guarantee applies to the following services only:
- Shared Web Hosting
- Shared Cloud Web Hosting
- Reseller Hosting
- Reseller Cloud Hosting
A 15 Day Money Back Guarantee applies to the following services only:
- Managed VPS Hosting
- Unmanaged VPS Hosting
- Cloud VPS Hosting
The 15 or 45 Day Money Back Guarantee does not apply to nor are refunds available for the following services:
- Semi-Dedicated Hosting
- Managed Dedicated Servers
- Unmanaged Dedicated Servers
- Domain Name Registrations/Transfers/Renewals
- IP Addresses
- Add-Ons such as WHMCS
Note that the 15/45 day period ends exactly 15/45 days from the day on which account was originally activated (not the day the order was placed). It is not valid towards account renewals. The Money Back Guarantee is VOID if your account violates our Terms of Service, Service Agreement, or any of our policies in place. Setup fees are non-refundable. External services, such as but not limited to, dedicated IP addresses, installation charges, WHMCS licenses, etc., are non-refundable.
Outside of the Money Back Guarantee, iMexoHost has a no refund policy. However, on a case-by-case basis and at its sole discretion, iMexoHost may award a pro-rated refund to a client.
Service credits issued to accounts are not eligible for refund and will remain on the account for two (2) years after the last hosting account is canceled. If the service credit is not utilized within that time frame, said service credit is forfeited and You hereby agree to release iMexoHost from all liability for use of such service credits.
Please note that, other services refund policies does not apply as because the services delivered you within the time frame and the terms and conditions are written on the invoice as per company rules. Domain Name Registration, Web Design, Web Development, SEO, SEM and Email Marketing products and services prices are non refundable.